If she or he hasn´t already seen a doctor, encourage them to make an appointment soon. You need to find out all you can about your patient’s condition. Then they can get the right treatment.
Reassure them that their doctor will want to avoid any discomfort. So they’ll probably recommend the least invasive treatment available. Initially, it might involve lifestyle changes, physiotherapy exercises, and medical devices (see below). If those things fail to work, the doctor might refer them to a specialist. As a last resort, the specialist might recommend a medication or surgery. Rest assured though, with all the professionals working together your patient can be helped and supported with their incontinence.
Remember your patient might feel embarrassed when you try to help them with their incontinence. That’s natural. After all, it’s a personal matter. But there’s a lot you can do for them. So it will be good if you can overcome any embarrassment – that will help them feel more relaxed. And if you learn everything you can about their condition, you’ll understand what they are going through. So you can give them exactly the support they need.
First, consider your patient’s lifestyle. A few simple changes could make a big, positive difference.
Questions to ask – when does the incontinence occur? During exercise? With stress movements e.g. sneezing or is it uncontrolled? Does it happen suddenly? What time of day does it occur? How heavy is the loss?
There are a number of types of incontinence so it’s really important to understand which one your customer is suffering from to advise the best treatment.
Until they receive the full diagnosis from a doctor then your best option is to match them to the best TENA product that fits their loss, encourage them to do their pelvic floor exercises, eat well and drink plenty of fluids.